Privacy Policy

Effective Date: September 22, 2025

Section 1. Introduction: We Value Your Privacy

Rimumart is a brand owned and operated by LUSTRA LLC, a registered company in the United States. At Rimumart, we are committed to protecting your personal information and keeping the data you share with us secure. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and shop on our website. By using the Rimumart website, you confirm that you have read, understood, and agreed to the terms described in this policy. We encourage you to read it carefully to understand how we handle your information.

Section 2. Information We Collect: Types of Data Rimumart Gathers

To provide the best service and efficiently process your orders, we collect various types of information. These can be categorized into two main types:

Information You Voluntarily Provide

This includes personal data you actively submit to us during your interactions with the website. Such information may include:

  • Identity and contact data: Full name, email address, phone number. 
  • Shipping and Payment data: Shipping address, billing address, credit card information or other payment details. Note: Sensitive payment information (such as full card numbers) is processed through certified payment providers and is not stored on our servers.
  • Account data: Username and password (if you create an account).
  • Other data: Any additional information you provide when contacting customer support or submitting product reviews.

Information Collected Automatically

When you access our website, certain data is automatically collected using technologies such as cookies and web beacons. While this data does not directly identify you, it helps us understand user behavior and improve the website. This may include:

  • Device information: IP address, browser type, operating system, and screen resolution.
  • Website usage data: Pages visited, time spent on each page, clicked links, and clickstream data.
  • Location data: Approximate geographic location (based on your IP address) to help us display region-specific content.

Section 3. Purpose of Data Use: Why We Collect Your Information

We use the collected information for several legitimate purposes to ensure smooth business operations and deliver the best experience to you. These include:

  • Order processing and fulfillment: We use your name, address, and payment details to process transactions, confirm orders, and ship products. This data is essential to fulfill our contractual obligations to you.
  • Customer service: Your contact information helps us respond to inquiries, support requests, or complaints quickly and effectively.
  • Account management: If you create an account, we use your data to manage your profile, track order history, and provide a personalized shopping experience.
  • Service analysis and improvement: By analyzing website usage and behavior, we can identify popular products, detect website issues, and optimize the shopping experience.
  • Marketing and communication: With your consent, we may use your email to send newsletters, product updates, promotions, and other offers we believe you'll find valuable. You may opt out of marketing communications at any time.

Section 4. Sharing Information with Third Parties: Do We Share Your Data?

We understand the importance of data privacy and are committed to not selling, renting, or exchanging your personal data with third parties for direct marketing purposes. However, to operate our e-commerce business effectively, we work with trusted third-party service providers. Your data is shared only to the extent necessary for them to perform their services. These providers include:

  • Shipping partners: We share your name, address, and phone number with shipping carriers like UPS and USPS to ensure accurate delivery.
  • Payment processing providers: When making a payment, your card information is securely transferred directly to PayPal. Rimumart does not store your sensitive payment data.
  • Technology service providers: We may share data with web hosting services, analytics tools, and email marketing platforms that support our operations.
  • Legal compliance: We may disclose your personal information if required by law, court order, or government regulation to fulfill legal obligations or protect the rights, property, or safety of LUSTRA LLC, our customers, or the public.

Section 5. Cookies and Tracking Technologies: Enhance Your Experience

Rimumart uses cookies and similar tracking technologies to improve your shopping experience. These technologies help us remember items in your cart, store your preferences, and analyze user behavior on the website. For more details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

Section 6. Your Rights: You Have Control Over Your Personal Information

You have full control over your personal data. We respect your rights and have procedures in place to help you exercise them easily:

  • Right to access and review: You may request to access and review the personal data we hold about you. We will provide a copy in a readable format.
  • Right to correction: If you believe any of your data is incorrect or incomplete, you have the right to request an update or correction.
  • Right to deletion ("Right to be Forgotten"): You may request the deletion of your personal data from our systems unless retention is required for legal or legitimate business reasons.
  • Right to opt out of marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any of our messages.
  • Right to restrict processing: In certain cases, you may request that we limit how we process your data — for example, during disputes about its accuracy.

To exercise any of these rights, please submit a written request to [email protected]. We aim to respond within 1–2 business days.

Section 7. Data Security: How We Protect Your Information

We are committed to safeguarding your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, or alteration. While we strive to protect your data, please note that no method of transmission over the Internet is completely secure.

Section 8. Children's Privacy Policy: Can Children Use Our Website?

Rimumart does not knowingly collect personal data from children under the age of 13. Our website is not intended for children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete the data. We comply with the Children's Online Privacy Protection Act (COPPA).

Section 9. External Website Links: What About Other Websites?

Our website may contain links to external websites that are not owned or controlled by us. We are not responsible for the content or privacy practices of those websites. Before providing personal information to any third-party site, we encourage you to review their privacy policies carefully.

Section 10. Changes to This Privacy Policy: When Will It Be Updated?

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website. We will notify you of significant updates by posting the new version and updating the "Effective Date" at the top. Your continued use of the site after such updates means you accept the revised policy.

Section 11. Contact Information: We're Here to Help

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

Section 12. Supplemental Policy: Additional Information

This Privacy Policy is part of Rimumart's overall Terms of Service. By using our services, you also agree to our Terms of Service.